Available courses

Staff personal Development - 2023

Provide cardiopulmonary resuscitation

This unit describes the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) guidelines.

This unit applies to all persons who may be required to provide CPR, in a range of situations, including community and workplace settings.


First Aid

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.

Specific licensing/regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities.


Certificate II Health Support Services

This qualification reflects the role of workers who provide support for the effective functioning of health services. At this particular level, the certifictae will provide students the opportunity to gain employment within the health sector performing duties and tasks under supervision involving routines and procedures. 

This course will give you the foundation skills necessary to work in an assistant role in a health, aged or residential care setting, or to undertake further study in the field. Australia's healthcare industry is a strong-growth sector with more than 50,000 jobs expected to open in the next five years.

Units of study:

  • CHCDIV001 – Work with diverse people
  • CHCCOM005 – Communicate and work in the health or community services
  • HLTWHS001 – Participate in workplace health and safety
  • HLTINF005 – Apply basic principles and practices of infection prevention & control 
  • CHCCCS020 – Respond effectively to behaviours of concern
  • CHCCCS009 - Facilitate responsible behaviour
  • HLTWHS005 – Conduct manual tasks safely
  • CHCCCS010 - Maintain a high standard of service
  • CHCCCS026 - Transport individuals
  • CHCCCS012 - Prepare & maintain beds
  • HLTHSS009 - Preform general cleaning tasks in a clinical setting
  • BSBPEF202 - Plan and apply time management

Certificate III in Health Services Assistance

HLT33115 – Certificate III in Health services assistance
This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.


Units of Study

Total number of units = 15

7 core units & 8 elective units, consisting of:

Core units

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

HLTAAP001 Recognise healthy body systems

HLTINF001 Comply with infection prevention and control policies and procedures

HLTWHS001 Participate in workplace health and safety

BSBMED301 Interpret and apply medical terminology appropriately

BSBWOR301 Organise personal work priorities and development

Elective units

CHCCCS002 Assist with movement

CHCCCS020 Respond effectively to behaviours of concern

CHCCCS026 Transport individuals

CHCCCS009 Facilitate responsible behaviour

CHCCCS010 Maintain a high standard of service

CHCPRP005 Engage with health professionals and the health system

HLTHPS001 Take clinical measurements

BSBFLM312 Contribute to team effectiveness